Diagnosing Website Changes That Do Not Appear Print

  • browser, cache, troubleshooting, wordpress
  • 0

When an edit is saved but the public page still shows the old version, caching or editing the wrong file/location is often the first thing to rule out.

  1. Open the page in a private window or another browser.
  2. Clear the browser cache.
  3. If a cache plugin, server cache, or reverse proxy is in use, purge that cache using its documented controls.
  4. Confirm the edited file is inside the document root for the hostname being tested.
  5. Verify that the file on disk actually contains the new content.
  6. Check whether a CDN or other external cache is serving the page.

WordPress documentation specifically notes browser, server-side, and plugin caches as common reasons that changes seem not to take effect. Do not keep editing multiple copies of a file until you have confirmed which copy the live site is actually serving.


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