Diagnosing Intermittent or Conflicting DNS Answers Print

  • dns, nameservers, propagation, troubleshooting
  • 0

Different DNS answers can occur when authoritative nameservers do not contain matching zone data or while caches still hold an older record.

  1. Identify the domain’s authoritative nameservers.
  2. Query each authoritative nameserver and compare the relevant records.
  3. Check for stale or missing A, AAAA, CNAME, MX, or TXT records.
  4. If a nameserver change was recent, allow recursive resolvers to replace cached delegation and record data.
  5. Avoid repeatedly changing values during propagation because that creates multiple generations of cached answers.

TTL controls caching of DNS records; delegation changes involve registrar/registry nameserver information and can take additional time to become consistent.


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