Diagnosing an Application That Cannot Create or Modify Files Print

  • files, permissions, quota, troubleshooting
  • 0

If an application cannot create cache files, uploads, updates, or generated assets, check both free space and filesystem permissions.

  1. Confirm the account has available disk quota.
  2. Identify the exact path the application is attempting to write.
  3. Check that the directory exists and has appropriate permissions.
  4. For WordPress, Site Health can report whether important WordPress directories are writable.
  5. If the failure follows a restore or migration, compare ownership and permissions with other working files in the account.

Do not recursively make the entire website world-writable. Correct the specific writable path required by the application.


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